Margarete Boos, Ulrich Scharpf, and Rudolf Fisch (1991)

Eine Methode zur Analyse von Interaktionsprozessen beim Problemlösen und Entscheiden in Sitzungen

Zeitschrift für Arbeits- und Organisationspsychologie, 35(N.F.9):115--121.

Presents a method for analyzing interaction processes in group problem-solving and decision making and demonstrates it on three groups (inservice training sessions for public service managers). Group members worked on an unstructured simulation of a complex planning and decision-making task. Three functions of the task-oriented group process were studied: problem structuring, search for solutions, and decision making. The conceptual focuses of the analysis (complexity, decisiveness, effectivity of argumentation, style of discussion) were used to illustrate the potential applications of the procedure to groups and organizations.

coding system for analysis of task-oriented group activities, group problem-solving & decision making, problem complexity & decisiveness & effectiveness of argumentation & discussion style, 3 illustrative small groups, empirical study, *Group Problem Solving, *Social Interaction, Group Decision Making, Group Dynamics, Measurement, Group Performance, Arguments, Group Discussion, Taxonomies, Group & Interpersonal Processes, Personnel Attitudes & Job Satisfaction, *Gruppenproblemlösen, *Soziale Interaktion, Entscheidungsfindung in der Gruppe, Gruppendynamik, Messung, Gruppenleistung, Streit, Gruppendiskussion, Taxonomien, Gruppendynamik und interpersonelle Prozesse, Arbeitnehmereinstellungen und Arbeitszufriedenheit
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