Martin Riethmüller and Margarete Boos

Zwischen Aufgaben-Medien-Passung und Teamleistung: Ein Blick in die Blackbox der Kommunikation


Regarding theories of the fit between task and media, the communication process is widely ignored and inconsistent findings towards the task-media-fit are not explainable. Following the idea that the type of communication can compensate for a poor fit, these findings do not necessarily seem inconsistent. In this article, several compensation models are presented and integrated into the media compensation model of communication. A focus on the process of computer-mediated communication makes it possible to derive practical implications regarding communication of virtual teams based on the compensation factor.